Sunrise Group Official Website Personal Information Processing Rules

Welcome to our website!

Thank you for visiting our website! We value your privacy and appreciate your trust in us.

We understand the importance of personal information and privacy to you, and we are committed to ensuring the reasonable protection of your personal information and privacy, preventing illegal collection, use, and sharing, and ensuring that you enjoy the rights of informed consent and control as required by law. This "Personal Information Processing Rules" (hereinafter referred to as "this Rules") apply to the collection, use, storage, and sharing of your personal information through this website. We will explain how we provide services for accessing, updating, managing, and protecting your information through this Rules. This Rules is formulated in accordance with the "Personal Information Protection Law of the People's Republic of China" and other relevant Chinese laws and regulations. When providing our products or web services to you, we will obtain your consent in the form of "confirmation agreement," confirmation of the rules, independent webpage text prompts, pop-up prompts, and other forms in accordance with legal requirements and mandatory national standards.

If you have any questions, opinions, or suggestions about the content of this Rules or how we handle your personal information, or if you wish to exercise your legal rights regarding personal information, you can further contact us for explanations or assistance. Our contact information is as follows:

Hotline: 86+574-8797-9999

Mailing address: International Trade Center, No.588 Tiantong South Rd., Ningbo, Zhejiang, China

Company email: sfcc@sfcc.com.cn

If you do not agree to the handling of your personal information in the manner described in this privacy policy, please do not provide your information when requested and stop using this website. Continuing to use this website indicates your acceptance of the provisions regarding your personal information as described in this privacy policy.

1. Types of personal information we use

When you submit inquiries to us, we will collect your information in the minimum scope required by law in order to contact you and handle your inquiries. These specific information are as follows:

2. How we will use your personal information

A. We will use the collected personal information in accordance with the provisions of this Rules.

B. After collecting your personal information, we may use technical means to anonymize and de-identify your information for analysis and commercial use of the user database without disclosing your personal information. Please understand and agree that, without revealing your personal information, we may analyze and commercially utilize the user database.

C. We may associate the information collected from your various devices and various network platforms in order to provide consistent services to you on these devices and platforms.

D. Please note that all personal information you provide when using our products or web services will be continuously authorized for us to use during your use of our products or web services unless you delete or refuse to provide them.

E. When we need to use your personal information for other purposes not specified in this Rules, we will obtain your consent in accordance with legal requirements and mandatory national standards through confirmation agreement and confirmation of the specific scenario, obtaining your final consent.

3. Cookies

We use cookies to enhance your website experience. Cookies are text files that, when placed on your device, allow us to provide specific features and functionalities.

4. Children

Children under the age of 18 are not allowed to use this website without the consent of their parents or guardians.

By "Children," we refer to users under the age of 18.

Special notice for minors and persons with limited capacity for civil conduct: If you are a children or a person with limited capacity for civil conduct, please inform your guardian and read this website under the guidance of your guardian. Before submitting personal information to us, please obtain the consent of your parents/other guardians. If your guardian does not agree to you providing information to us in accordance with this Rules, please immediately stop using our website and promptly notify us so that we can take appropriate measures. If you are the parent or guardian of a minor or a person with limited capacity for civil conduct, and you have questions about the processing of information related to the person you are guardian of, please contact us through the contact information above to take corresponding measures promptly.

5. How we protect your personal information

Information protection

To ensure the security of your information, we will take various reasonable and necessary measures to protect your information after collecting it.

We are committed to taking appropriate measures to minimize the risks of information leakage, damage, misuse, unauthorized access, unauthorized disclosure, and alteration.

Important Reminder

As with any issues that all businesses may face, considering the characteristics of information technology and the cyberspace itself, there is still a risk of personal information leakage in certain special circumstances (such as hacker attacks, telecommunication failures, etc.), despite the necessary measures prescribed by laws and regulations that we have taken. In order to protect your personal or property safety, we also specifically remind you not to provide sensitive information related to your personal or property safety, such as your financial status, physical health, account passwords or verification codes, communication content, etc., to us or any third party that provides services to you on our behalf, through public networks.

Transfer of Information

In principle, we will not publicly disclose your information. If it is necessary to make a public disclosure, we will inform you of the purpose of the disclosure, the types of information disclosed, and the sensitive information that may be involved, and obtain your explicit consent. except in the following circumstances:

A. Prior disclosure and obtaining your consent.

B. According to legal or mandatory administrative regulations.

C. In the event of asset transfers, acquisitions, mergers, reorganizations or bankruptcy liquidation, if it involves the transfer of personal information, we will inform you of the relevant situation and require the new company or organization holding your personal information to continue to be bound by this policy.

Public Disclosure

In principle, we will not publicly disclose your information. In case of the need for public disclosure, we will inform you of the purpose of the disclosure, the type of information to be disclosed and the sensitive information that may be involved, and obtain your explicit consent. According to current laws, regulations and national standards, we may collect and use your personal information without your consent in the following situations:

A. Related to national security and defense security.

B. Related to public safety, public health, significant public interests. 

C. Related to criminal investigation, prosecution, trial and execution of judgments.

D. Difficult to obtain the consent of the subject or other individuals for the protection of their major legitimate rights and interests such as life and property.

E. The personal information collected is publicly disclosed by the subject; (6) collected from legally publicized information, such as lawful news reports, government information disclosure, etc.

F. Necessary to maintain the security and stable operation of the products or webpage services provided, such as discovering and disposing of faults in products or webpage services, cracking down on or disposing of illegal transactions.

G. Other circumstances stipulated by laws and regulations.

Entrusted Processing

In order to improve information processing efficiency, reduce processing costs, or improve processing accuracy, we may entrust our affiliated companies or other professional organizations to process information on our behalf. We will require the entrusted companies to comply with strict confidentiality obligations and take effective confidentiality measures through written agreements and other means, and prohibit them from using this information for unauthorized purposes.

6. How do we store and share your personal information?

A. The main purpose of storing your personal information is to ensure your control and awareness.

B. If applicable laws specify a duration for which we must retain your personal information, we will comply with those regulations. If there are no specified regulations, we will retain your personal information until: a. the purposes of collecting, using, and sharing your personal information have been achieved, and b. you explicitly request us to delete your personal information.

C. Our company and affiliated companies process your personal information to respond to your inquiries. All companies and affiliated companies are only allowed to use your personal information in accordance with this Privacy Policy.

D. Regulatory agencies, judicial bodies, law enforcement agencies, and other third parties for security, protection, or compliance with legal purposes. In some cases, we may be required by law to disclose your information, such as complying with legal obligations or procedures, enforcing our terms, handling security or fraud-related matters, or protecting our users. To comply with valid legal proceedings, such as subpoenas, court orders, or search warrants, we may make these disclosures with or without your consent. Generally, the terms of legal proceedings prohibit us from notifying you of any such disclosures. If the government entity does not provide the required subpoena, court order, or search warrant, we may seek your consent to disclose information as requested by the government entity.

E. We may also disclose your information for the following purposes:

a. To discover, prevent, or otherwise address security, fraud, or technical issues.

b. To protect our rights, property, or safety, as required or permitted by law (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).

c. In the event of a complete or partial acquisition of our company or business by a third party.

d. If we sell, transfer, merge, integrate, or reorganize any part of our business, or merge or acquire any other company or form a joint venture with it, we may disclose your data to any new owner or other third party involved in the business change; or if we sell or transfer any of our assets, information held about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in the sale or transfer. We value your concerns about personal information and strive to protect your rights to access, correct, delete, and withdraw consent, ensuring that you have the ability to fully protect your privacy and security.

7. Your Rights

Your rights include: the right to access and correct your personal information. You can access and correct your personal information by logging into our website or contacting us through the provided contact information at the beginning of this policy. We generally aim to respond to your access and correction requests within 15 working days. There are certain personal information that we are unable to provide access and correction services for, as this information is primarily collected to enhance your user experience and ensure transaction security. This includes device information and personal information generated when you use additional features. We will use the above-mentioned information within the scope of your authorization, but you are unable to access or correct it. However, you can contact us through the provided contact information at the beginning of this policy to request deletion.

We welcome any questions, opinions, and requests regarding this privacy policy. If you have any doubts, complaints, suggestions, or wish to provide feedback relating to this privacy policy or the protection of personal information, you can contact us for the purpose of complying with applicable privacy laws. If you wish to file a complaint regarding our handling of personal information, please first contact us through the aforementioned contact information, and we will make efforts to address your request as soon as possible.

8. Changes

If there are any changes to this privacy policy, we will post the updated policy on this page. Please visit this page regularly to check for any updates or changes to this privacy policy.